Applied Sport Management Skills

Part I. Introduction to Sport Management Chapter 1. Managing Sports The Sport Industry What Is Sport Management? What Does It Take to Be a Successful Manager? What Do Sport Managers Do? How Do Managers Differ? Chapter 2. The Sport Industry Environment Internal Environment and Quality in Sport External Environment and Risk Management Conducting Sport Business in a Global Environment Ethics in Sport Management Social Responsibility and Sustainability Part II. Planning Chapter 3. Creative Problem Solving and Decision Making An Overview of Problem Solving and Decision Making Step 1: Define the Problem or Opportunity Step 2: Set Objectives and Criteria Step 3: Generate Alternatives Step 4: Select the Most Feasible Alternative Step 5: Implement the Decision Step 6: Control the Results Chapter 4. Strategic and Operational Planning An Overview of Strategic and Operational Planning Strategic Process Analysis of the Environment Setting of Objectives Corporate-Level Strategy Business-Level Strategy Functional-Level Strategies Implementing and Controlling the Strategies Part III. Organizing Chapter 5. Organizing and Delegating Work The Organizing Function Authority Organizational Design Job Design Organizing Yourself and Delegating Work Chapter 6. Sport Culture, Innovation, and Diversity Managing Change Organizational Culture Innovation, Quality, and the Learning Organization Diversity Organizational Development Chapter 7. Human Resources Management Human Resources Management Process and Department Legal Environment Human Resources Planning and Job Analysis Attracting Employees Interviewing Developing Employees Performance Appraisals Retaining Employees Part IV. Leading Chapter 8. Behavior in Organizations Organizational Behavior Personality Perception Attitudes Power Politics in the Office and on the Field Managing Conflict Negotiation Collaboration Stress Chapter 9. Team Development Importance of Teamwork to Performance Group Performance Model Group Structure Group Process Stages of Group Development and Leadership Styles Developing Groups Into Teams Getting to Better Meetings Chapter 10. Communicating for Results Understanding the Importance of Good Communication Using Organizational Communication Using Interpersonal Communication Using the Channels Sending Messages Receiving Messages Responding to Messages Dealing With Emotions and Criticism Chapter 11. Motivating to Win Motivation and Performance Content Motivation Theories Process Motivation Theories Reinforcement Theory Putting Theory to Work Within the Motivational Process and Motivating Yourself Chapter 12. Leading to Victory Leadership and Traits Behavior of Effective Leaders Contemporary Perspectives Situational Leadership Theories and Models Getting to Your Personal Style of Leadership Part V. Controlling Chapter 13. Controlling Quality, Financials, Productivity and Managing People Quality and Control Systems Control Process Frequency of Controls Financial Controls Managing People Managing Problem Employees Productivity Chapter 14. Facilities and Events Management Sport Facilities and Event Management Sport Facilities Management Sport Event Management Planning and Controlling Sports Sales Forecasting Techniques Scheduling Tools Time Management

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• Eventos desportivos , Gestão de Eventos desportivos