Leisure Services Management
Leisure Services Management
Hurd, Amy R.; Barcelona, Robert J.; Zimmerman, Jo An M.; Ready, Janet
Human Kinetics Publishers
01/2019
392
Mole
Inglês
9781492557111
907
Descrição não disponível.
Chapter 1. Competency-Based Management and Leadership
What Is Management?
Leadership Theories
Management Theories
Management Trends
Our Competency-Based Approach
Conclusion
Chapter 2. Leisure Services Managers
Levels and Functions of Managers
Resources to Manage
Career Progression of Managers
Management Drivers
Efficiency and Effectiveness
Critical Management Issues
Conclusion
Chapter 3. Legal Foundations for Managers
Current Legal Issues and Trends
Civil and Criminal Law
Legislation
Risk Management
Legal Issues in Employment
Conclusion
Chapter 4. Organizational Structure
Three Sectors
Organizational Structure, Design, and Culture
Working With Boards
Form of Government and Organizational Structure and Design
Conclusion
Chapter 5. Coordination of Resources, Programs, and Services
Internal Organizational Coordination
External Organizational Coordination
Conclusion
Chapter 6. Planning and Decision Making
Planning
Problem Solving and Decision Making
Ethical Decision Making
Conclusion
Chapter 7. Marketing and Public Relations
Definition and History of Marketing
Market Segmentation and Target Marketing
Marketing Mix
Social Media
Conclusion
Chapter 8. Communications and Customers
Functions of Communication
Communication Process
Communication Breakdowns
Strategic Approach to Communication
Internal Communication
External Communication
Conclusion
Chapter 9. Personnel Procedures and Practices
Human Resources Perspectives
Personnel Planning
Personnel Processes
Managing Volunteers
Conclusion
Chapter 10. Motivation, Rewards, and Discipline
Employee Engagement and Development
Motivation
Employee Recognition
Rewarding Volunteers
Rewarding Yourself
Discipline
Conclusion
Chapter 11. Sources and Methods of Financing
Sources of Revenue
Expenditures
Pricing
Pricing Trends and Issues
Conclusion
Chapter 12. Budgets and Financial Cost Analysis
Defining Budgets
Budget Cycle
Cutback Management
Types of Budgets
Approaches to Budgeting
Budget Implementation
Financial Analysis and Reporting
Conclusion
Chapter 13. Evaluation
Why Evaluate?
Performance Measurement
How to Evaluate
Selecting Evaluation Participants
Best Practices and Benchmarking
Conclusion
Appendix A. Certified Park and Recreation Professional (CPRP) Competencies
Appendix B. One-Page Strategic Plan, City of Fairfax, Virginia
What Is Management?
Leadership Theories
Management Theories
Management Trends
Our Competency-Based Approach
Conclusion
Chapter 2. Leisure Services Managers
Levels and Functions of Managers
Resources to Manage
Career Progression of Managers
Management Drivers
Efficiency and Effectiveness
Critical Management Issues
Conclusion
Chapter 3. Legal Foundations for Managers
Current Legal Issues and Trends
Civil and Criminal Law
Legislation
Risk Management
Legal Issues in Employment
Conclusion
Chapter 4. Organizational Structure
Three Sectors
Organizational Structure, Design, and Culture
Working With Boards
Form of Government and Organizational Structure and Design
Conclusion
Chapter 5. Coordination of Resources, Programs, and Services
Internal Organizational Coordination
External Organizational Coordination
Conclusion
Chapter 6. Planning and Decision Making
Planning
Problem Solving and Decision Making
Ethical Decision Making
Conclusion
Chapter 7. Marketing and Public Relations
Definition and History of Marketing
Market Segmentation and Target Marketing
Marketing Mix
Social Media
Conclusion
Chapter 8. Communications and Customers
Functions of Communication
Communication Process
Communication Breakdowns
Strategic Approach to Communication
Internal Communication
External Communication
Conclusion
Chapter 9. Personnel Procedures and Practices
Human Resources Perspectives
Personnel Planning
Personnel Processes
Managing Volunteers
Conclusion
Chapter 10. Motivation, Rewards, and Discipline
Employee Engagement and Development
Motivation
Employee Recognition
Rewarding Volunteers
Rewarding Yourself
Discipline
Conclusion
Chapter 11. Sources and Methods of Financing
Sources of Revenue
Expenditures
Pricing
Pricing Trends and Issues
Conclusion
Chapter 12. Budgets and Financial Cost Analysis
Defining Budgets
Budget Cycle
Cutback Management
Types of Budgets
Approaches to Budgeting
Budget Implementation
Financial Analysis and Reporting
Conclusion
Chapter 13. Evaluation
Why Evaluate?
Performance Measurement
How to Evaluate
Selecting Evaluation Participants
Best Practices and Benchmarking
Conclusion
Appendix A. Certified Park and Recreation Professional (CPRP) Competencies
Appendix B. One-Page Strategic Plan, City of Fairfax, Virginia
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
Chapter 1. Competency-Based Management and Leadership
What Is Management?
Leadership Theories
Management Theories
Management Trends
Our Competency-Based Approach
Conclusion
Chapter 2. Leisure Services Managers
Levels and Functions of Managers
Resources to Manage
Career Progression of Managers
Management Drivers
Efficiency and Effectiveness
Critical Management Issues
Conclusion
Chapter 3. Legal Foundations for Managers
Current Legal Issues and Trends
Civil and Criminal Law
Legislation
Risk Management
Legal Issues in Employment
Conclusion
Chapter 4. Organizational Structure
Three Sectors
Organizational Structure, Design, and Culture
Working With Boards
Form of Government and Organizational Structure and Design
Conclusion
Chapter 5. Coordination of Resources, Programs, and Services
Internal Organizational Coordination
External Organizational Coordination
Conclusion
Chapter 6. Planning and Decision Making
Planning
Problem Solving and Decision Making
Ethical Decision Making
Conclusion
Chapter 7. Marketing and Public Relations
Definition and History of Marketing
Market Segmentation and Target Marketing
Marketing Mix
Social Media
Conclusion
Chapter 8. Communications and Customers
Functions of Communication
Communication Process
Communication Breakdowns
Strategic Approach to Communication
Internal Communication
External Communication
Conclusion
Chapter 9. Personnel Procedures and Practices
Human Resources Perspectives
Personnel Planning
Personnel Processes
Managing Volunteers
Conclusion
Chapter 10. Motivation, Rewards, and Discipline
Employee Engagement and Development
Motivation
Employee Recognition
Rewarding Volunteers
Rewarding Yourself
Discipline
Conclusion
Chapter 11. Sources and Methods of Financing
Sources of Revenue
Expenditures
Pricing
Pricing Trends and Issues
Conclusion
Chapter 12. Budgets and Financial Cost Analysis
Defining Budgets
Budget Cycle
Cutback Management
Types of Budgets
Approaches to Budgeting
Budget Implementation
Financial Analysis and Reporting
Conclusion
Chapter 13. Evaluation
Why Evaluate?
Performance Measurement
How to Evaluate
Selecting Evaluation Participants
Best Practices and Benchmarking
Conclusion
Appendix A. Certified Park and Recreation Professional (CPRP) Competencies
Appendix B. One-Page Strategic Plan, City of Fairfax, Virginia
What Is Management?
Leadership Theories
Management Theories
Management Trends
Our Competency-Based Approach
Conclusion
Chapter 2. Leisure Services Managers
Levels and Functions of Managers
Resources to Manage
Career Progression of Managers
Management Drivers
Efficiency and Effectiveness
Critical Management Issues
Conclusion
Chapter 3. Legal Foundations for Managers
Current Legal Issues and Trends
Civil and Criminal Law
Legislation
Risk Management
Legal Issues in Employment
Conclusion
Chapter 4. Organizational Structure
Three Sectors
Organizational Structure, Design, and Culture
Working With Boards
Form of Government and Organizational Structure and Design
Conclusion
Chapter 5. Coordination of Resources, Programs, and Services
Internal Organizational Coordination
External Organizational Coordination
Conclusion
Chapter 6. Planning and Decision Making
Planning
Problem Solving and Decision Making
Ethical Decision Making
Conclusion
Chapter 7. Marketing and Public Relations
Definition and History of Marketing
Market Segmentation and Target Marketing
Marketing Mix
Social Media
Conclusion
Chapter 8. Communications and Customers
Functions of Communication
Communication Process
Communication Breakdowns
Strategic Approach to Communication
Internal Communication
External Communication
Conclusion
Chapter 9. Personnel Procedures and Practices
Human Resources Perspectives
Personnel Planning
Personnel Processes
Managing Volunteers
Conclusion
Chapter 10. Motivation, Rewards, and Discipline
Employee Engagement and Development
Motivation
Employee Recognition
Rewarding Volunteers
Rewarding Yourself
Discipline
Conclusion
Chapter 11. Sources and Methods of Financing
Sources of Revenue
Expenditures
Pricing
Pricing Trends and Issues
Conclusion
Chapter 12. Budgets and Financial Cost Analysis
Defining Budgets
Budget Cycle
Cutback Management
Types of Budgets
Approaches to Budgeting
Budget Implementation
Financial Analysis and Reporting
Conclusion
Chapter 13. Evaluation
Why Evaluate?
Performance Measurement
How to Evaluate
Selecting Evaluation Participants
Best Practices and Benchmarking
Conclusion
Appendix A. Certified Park and Recreation Professional (CPRP) Competencies
Appendix B. One-Page Strategic Plan, City of Fairfax, Virginia
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.